- Eric Schlosser
Fast Food Nation
"When management determines exactly how every task is to be done... and can impose its own rules about pace, output, quality, and technique, [it] makes workers increasingly interchangeable. Jobs that have been 'de-skilled' can be filled cheaply."
- Peter Drucker
Often considered a modern "translation" of Galileo Galleli -
"You cannot manage what you cannot measure."
"Count what is countable, measure what is measurable. What is not measurable, make measurable."
- Jo Bennett
"If you can put a name on this day and be proud of the work you've done, then by all means, go home."
History repeats itself.
- Andrew Carnegie
"Pioneering doesn't pay."